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Making a decision to adopt a puppy is a big one. We created a list of common questions that you may have! Don’t see your question? Fell free to reach out to us! Will you guys ship the puppy to us?
*UPDATE October 2020 we are at this time able to fly our puppies out world wide but this will need to be discussed, planned and paid for well in advance due to the current flight restrictions and requirements all the airlines have now put in place. Also anyone looking to ship must understand that flexibility is a MUST as flights and policy requirements and changes happen daily. We may have to reschedule and we may have to even find an entirely new airline to ship. *UPDATE: March 2020 we currently may not be able to fly out our puppies due to the current pandemic. We are hoping it will be lifted in the near future. As of now, we are shipping our puppies via ground shipping or Local Pick up at a safe public location. Are you guys currently offering ground shipping?
Do you have a wait-list?
I want a pup but only see "picks" available not a certain pup I like. What does this mean?
1st and 2nd picks are gone how do I know I will get a specific pup that I want?
Will I have the final say on which pup I will get?
I see a puppy that I like as “Pending”. What does this mean?
How does the application process work?
How can I make an appointment to meet a puppy?
EVERY ADULT THAT COMES TO OUR HOME MUST SUBMIT THEIR CURRENT I.D.
*UPDATE: March 2022- EVERY PERSON OVER THE AGE OF 18 THAT COMES TO OUR HOME MUST SUBMIT THEIR CURRENT I.D. If we do not receive your current ID then we can not allow you to come on our property. Every child under the age of 18yrs needs to have their parent or guardian with them at every meeting. *UPDATE: April 2021 - We have opened our home back up to all of our potential families to help them with the picking process. We are limiting the number of visitors we are allowing and only doing personal visit. *UPDATES January 2021 - We will continue with our current policy of no home visits until further notice due to the new and current mandates we have. *UPDATE October 2020 - We are still unable to allow any house visits at this time. If discussed and agreed upon in advance we may allow our new puppy parents to come pick up their new bundle of joy in person at our home but this is only done a case by case situation. Most of the time we like to meet in a very public, open and very safe location so that all involved are 100% safe. *UPDATE: April 2020 - We are currently not doing any puppy visitations or puppy parties due to COVID-19. This is to protect our families, puppies, and customers. For more information on what we are doing here at Southern Golden Retrievers CLICK HERE Are the puppies up to date on vaccines?
Are the parents health tested?
What does it mean to put a deposit down on a dog?
How can I reserve a dog?
What form of payment do you take for reserving a puppy?
Why do you not expect any other form of payment when accepting pay off or installments?
We are always told not to send money via Western Union or only through PayPal goods & services to protect us?
UDPATE: April 2020 Our "Puppy Parties" policy has been terminated until further notice due to COVID. Our new families all though you will not be permitted to come in person you will be able to see your pup in videos as they grow and you will have every opportunity to see your pup live via web chat. As we can not guarantee anything we are very hopeful that things will go back to some normalcy and you will be able to see your growing pup. Times are strange and things are difficult but we will navigate this together and I will always be here for any questions and or concerns you may have. When can I take my puppy home?
Do the puppies come potty-trained?
Are the puppies spayed/neutered?
Is there any faults or issues that can arise in our breeding program? Now I have been asked over the years and I always answer that with a big fat YES!! Yes it even happens to the best of us. Any faults that occur in one or more of pups, we do not just overlook that but take it for what it is "a learning experience" and next time look to do better with the next mating until we can get no better (Breeders are always chasing the BEST). Sometimes this means not mating the pair again. Even though we have been doing this for years we are constantly still learning the breed, their genetics, their pedigrees, traits and what it means and what it takes to breed for perfection. Any breeder out there telling you they know all because of their experience is not being honest with you or themselves. I would be very hesitant with them and cautious because even the best of us are still learning and that is a good thing! That means for you as a puppy buyer, you know that your breeder is doing everything possible to make sure the pup you get is the perfect match for you and you can feel confident that you pup is the most healthiest it can be. |